Terms & Conditions

Damage to hotel property
The Hotel reserves the right to charge guests the cost of rectifying damage. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest's credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Removal of hotel property
We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send an invoice for the amount to the registered address.

Inappropriate behavior
It is the hotels policy that all our guests have the right to be treated with dignity and respect and as a responsible host we believe that we have a duty to our guests to protect them from inappropriate behavior. Should any actions by a guest be deemed inappropriate by the Duty Manager, or if any inappropriate behavior is brought to the attention of the Duty Manager, the hotel reserves the right, after any allegations have been investigated, to take action against the guest. Depending on the severity of the guest actions, the Police may become involved at the hotels discretion, or guests may be asked to leave the hotel.

Lost / Damaged property
Should any guest lose any belongings during their stay or incur damage to their property, the provision of the Hotel Proprietors Act 1956 will apply, a copy of which is displayed in reception. If we find any lost property, we will make every reasonable effort to locate the owner and return it, but if we cannot locate the owner and an item is not reclaimed with 3 months of the guest's departure it will be disposed of by the hotel.

Payment Terms
Please check the payment gateway term.

Check in / out times
Check-in time is after 12:00 PM and Checkout time is on or before 11:00:00 AM are explained when bookings are made. Any extension to the check out time either pre-arranged or as a late departure, may or may not incur a charge upon departure.

Vehicles
Hotel Red Panda does not provide parking facility.All vehicles are parked at the owner's risk 200 Mts from at hotel in a general parking, subject to availability and Hotel sangeet has and shall have no role in making a parking available to its guests. Should a problem occur with a vehicle in the general parking(not owned or operated by Hotel Red Panda), the hotel cannot accept any liability.

Child Policy
Hotel Red Panda recognizes children as being 5 or under. Please be aware that individuals over 5 will be classed as adults and charged accordingly on arrival.

BOOKINGS
Making an online booking or transferring the remmitance for reservation for the room is not to be construed as a CONFIRMATION OF BOOKING. Until and unless it is approved/confirmed by the hotel explicitly through its official channels(contact@hotelredpanda.com). With regard to the bookings forwarded through the Travel agents/Travel sites etc. Follow up for confirmation is to be done with the respective Travel Agency/Travel agent. All bookings are treated as a request until and unless approved/confirmed by the Hotel. Minimum of 3 working days period is required to confirm booking request.